Case Study

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Project Title: Accommodations for Deaf Employees

Tools used in Development: Storyline 360, Audacity, Cavna

Time in Development: About 2 weeks (including storyboard)

Collaborators: SME's

Client: Managers who have deaf or hard of hearing employees

Context: Managers of a company were struggling with how to make hard of hearing or deaf employees feel heard and valued in team meetings.

Challenges: Having talked to managers and employees, deaf and hard of hearing employees were communicating that they did not feel welcome in the current workplace. Managers were struggling with accommodations to make meetings more inclusive for all employees.

Solution: After conducing needs analysis and meeting with SME's, I developed this Storyline 360 course for managers of deaf or hard of hearing employees.

Results: There was a 80% increase in feelings of inclusiveness from deaf and hard of hearing employees. Managers also felt more knowledgeable about accommodations in meetings. I will continue to be in collaboration with the organization and adjust future training materials as needed.